Privacy Policy

Merchant Pricing Hub Privacy Policy

We are committed to protecting and preserving the privacy of visitors that use our website or communicate electronically with us. The Website Privacy Policy for Merchant Pricing Hub contains an explanation of how your personal data is collected and how it is used, whether this is information that you choose to provide to us, or that is collected from you whilst you visit this website. We occasionally update this Policy, so please return and review this Policy from time to time.


Information We Collect

In managing and operating this website, we may collect and process certain data and information relating to you and your use of this site. The type of data and information we collect includes:

1. details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.

2. information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers an enquiry.

3. information provided to us when our visitors communicate with us electronically for any reason.

4. information provided to us by visitors as part of the registration process for any of our services, or as part of completing the benchmarking surveys available on our website. 


Use of Cookies

Cookies are sometimes used to improve the website experience of a visitor to a website.

We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and how they use the website. When collected, this information is used by us to improve our website and enhance the visitor experience. Please note, no personally identifiable information is recorded. We may also use cookies to gather information about your general internet usage to further assist us in developing our website. Where used, these cookies are downloaded to your computer automatically and stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to us where appropriate, for the sole purpose of helping us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section of your computer control panel.


Use of Your Information

The information we collect is used for our own purposes in developing our website and in providing the services that you have chosen to use. In addition, the purposes for which we may use the information is to:

  • provide you with information relating to our website, our products or services, that you request from us;
  • meet our contractual obligations to you; and
  • notify you about any changes to our website, including improvements and product or service changes that may affect our website.

If you are an existing customer, we may contact you with information about goods and services similar to those that you have previously expressed an interest in, via our website.


Storing Your Personal Data

Information that we collect may, on occasion, be transferred and stored outside of Australia for the purpose of supplying our goods or services to you. By submitting your personal data, you agree to this transfer, storing or processing. We will always take all reasonable precautions to make sure that your data remains secure and is handled in accordance with this Privacy Policy.

Data that is provided to us via this website is stored on our secure servers.


Disclosing Your Information

Merchant Pricing Hub is a business name operated by Payments Consulting Network Pty Ltd as trustee for Payments Consulting Network Trust ('PCN'). Where applicable, Merchant Pricing Hub may disclose your personal information to any member of the PCN group. This includes PCN's subsidiaries, as well as our holding company and its subsidiaries (if any).

PCN and Merchant Pricing Hub may also aggregate data provided by you and utilise this in its aggregated form in market research reports, consulting and other services.

We will never sell, barter, or rent your personal data to any unauthorised third party.

We may disclose your personal information to third parties:

  • where you have specifically authorised us to do so.
  • where we sell any or all of our business and/or our assets to a third party. 
  • where we are legally required to disclose your information.
  • to assist fraud reduction and minimise credit risks.


Third Party Links

You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for third party website policies whatsoever, as we have no control over them.


Contacting Us

If you have any questions or queries relating to Merchant Pricing Hub Website Privacy Policy, please contact us.