The managing director of Openpay, Andy Harding, explained how transparent payment solutions can increase consumer trust and loyalty, and increase responsible spending.
Retailers must continue to innovate and to find new ways to grow their customer base, in order to keep up in the industry. Consumer buying behaviour have evolved; they are more conscious of how much they spend, are turned off by credit and traditional banks, and are instead looking for more innovative and effective ways to manage their finances.
“Customers have been hit by interest fees on late payments due to lack of clarity at the time of purchase – resulting in hundreds of pounds of additional bills and affected credit scores”
This is a challenge for retailers that they need to respond to --- ensure flexibility, variety with payments in an uncertain economic climate – while also guaranteeing trust and transparency throughout the transactional process.
Source: Retail Week
Least-Cost Routing Explained
Download the PDF and receive a free annual membership offerFind Out More
Australian retailers Association announces new partnership with Alibaba Group Posted on: 14-12-2019
Russell Zimmerman, announced a new partnership between the ARA and the Alibaba Group, and welcomed the opportunity for deeper cooperation.Read More
Preference vs experience: How do your customers really want to pay? Posted on: 12-12-2019
Do you know your customer’s preferred payment process? Are you delivering the seamless payment experience like most of your competitor does?Read More
Study: 85% Of Grocery Retailers Lack Capabilities To Use Insights To Monetise Data & Drive Customer Experience Posted on: 05-12-2019
The Future of Retail Revenues must be led by Data, a commissioned study by Forrester Consulting was released by Dunnhumby.Read More
Australian shoppers ready to cut the line with autonomous, cashierless retail Posted on: 04-12-2019
SOTI Inc., the world’s most trusted provider of mobile and IoT management solutions, conducted a research and found out that the majority of Australian shoppers are ready to embrace the move towards autonomous shopping experiences.Read More