This month, US based CVS Pharmacy announced they are now offering prescription delivery within hours in addition to their 1-2 day prescription delivery service with the help of Shipt. This is available at 6,000 of the pharmacy’s  nationwide.

Kevin Hourican, CVS Pharmacy President,  stated, “A year ago CVS Pharmacy redefined convenience for customers by introducing prescription delivery nationwide in order to extend the connection that our trusted, local pharmacists provide to their customers at our nearly 10,000 locations around the country. Today we’ve taken another step forward by expanding same-day delivery nationwide and enhancing the experience with our On-Demand delivery service. When it comes to requesting delivery, consumers have a few options.”

Consumers can order once a medication has been filed  and they can choose prescription delivery service through the CVS Pharmacy app, through SMS text, or by calling their local CVS Pharmacy.

CVS CEO Larry Merlo said, according to CNBC in November, “We’re making the consumer experience, which will be an increasingly important competitive differentiator, and we are hard at work creating a plan to differentiate CVS Health in these patient journeys with the goal of making them simpler and more personalized while making care more accessible.”

CVS is also taking into consideration the idea of opening a concept store to give its consumers an in-store experience.

Walgreens spokesman Brian Faith told CNBC, “This product offering is in line with our efforts to provide a wider range of accessible health and well-being products and services to best meet the needs and preferences of our customers.” CVS, too, revealed a similar move: It was reported that the retailer would start selling items from Curaleaf (CURLF) at 800 locations.

According to a report in CNBC earlier this month, Gottlieb said during a House appropriations committee hearing that the FDA expressed “concern” about Walgreens and CVS entering the market. “So you now see big-box stores seeking to market CBD products for some uses where the claims seem to be potentially over the line, for the treatment of pain, for example.”

CVS Pharmacy is committed to enhance and refine its delivery service or their omnichannel approach in the coming months. With this, its patients are assured that they can get their medications and store essentials when and when they need it.

Source: PYMNTS

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