Established technologies like self-checkout and scan-and-go are stepping up their game as  tech firms race to bring the Amazon Go experience to supermarkets.

At the recent Groceryshop conference in Las Vegas, Israeli technology firm Trigo Vision presented a demo wherein a customer walks into a store and grabbed an apple and a cucumber. As he turns into a nearby screen and sees the items pop up alongside their prices, the same thing continues as he select products in each department. When the customer is finished, he can pay with a credit card or cash --- or just walk out.

Standard Cognition, Grabango, Sensei and Zippin are also developing cashierless technology similar to Amazon Go, which has dazzled customers since it went live in early 2018.

According to Will Glaser, founder and CEO of Grabango, "I think everybody knows this is coming. A lot of retailers are trying to choose a partner and we're trying to choose partners, and you don't want to be left alone when the music stops. You want to have a way forward."

Self-checkout and mobile checkout programs remain the preferred choice for retailers and consumers. Boston Retail Partners, a consulting firm found out that 14% of retailers currently have a mobile scan-and-pay system installed and 39% plan to install one within the next two years. Moreover,  three-quarters of digital consumers aged 18 to 37 say they're more likely to choose a store with self-checkout over one that doesn't, while 67% said they'd do the same for a store that offers mobile scan-and-go. 

Jamie Iannone, CEO of SamsClub.com, said, "It's pretty easy to tell paper towels from a case of soda. But telling lettuce from spinach is a fun engineering challenge.” The club's customers like its Scan & Go platform but want the experience to be as frictionless as possible. So the company is adding a machine learning component that lets customers quickly scan the whole product rather than just the barcode.

Different  checkout innovations vary in their approach, they're all focused on securing loyalty and crafting a more compelling shopping experience.

Source: Grocery Dive


Least-Cost Routing Explained

Download the PDF and receive a free annual membership offer

Find Out More

Latitude Financial brokers make 'digital pitch Posted on: 11-10-2019

Latitude Financial brokers make 'digital pitch

Latitude Financial Services, credit cards and consumer finance company, has kicked off marketing for its run at the ASX-boards, with sponsor brokers sending detailed "investor education" reports to fund managers.

Read More

Queensland boosting income from China with Alipay partnership Posted on: 10-10-2019

Queensland boosting income from China with Alipay partnership

The world’s largest online payment platform Alipay, help boost Queensland’s inbound tourism industry.

Read More

Online spending on digital, physical goods forecast to pass US$6 trillion by 2024 Posted on: 03-10-2019

Online spending on digital, physical goods forecast to pass US$6 trillion by 2024

According to a recent Juniper Research report, a growth of 53% from 2019, from the total global transaction value of online payments for digital and physical goods will exceed US$6 trillion by 2024.

Read More

‘By retailers, for retailers’: New Zealand buy-now-pay-later platform Laybuy launches Down Under Posted on: 01-10-2019

‘By retailers, for retailers’: New Zealand buy-now-pay-later platform Laybuy launches Down Under

Laybuy promised Afterpay a run for its money by offering Aussie retailers access to 500,000 Kiwi shoppers, after its official launch in the Australian market.

Read More

Square Terminal Launched in Australia to Exploit Opportunities in Digital Payment Space Posted on: 27-09-2019

Square Terminal Launched in Australia to Exploit Opportunities in Digital Payment Space

Square, has launched Square Terminal in line with the expansion of its portfolio of hardware services in Australia.

Read More

Google Pay to Combine All Google's Wallet and Payment Solutions Posted on: 10-01-2018

Google Pay to Combine All Google's Wallet and Payment Solutions

Google has brought its various mobile wallet and payment solutions under a new umbrella - Google Pay. This includes Android Pay, Google Wallet, and the payments auto-fill feature in Chrome.

Read More